Online Friendship and Interaction Safety
We build moderation and reporting tools into every layer of the application. Your safety is our foundation, not an afterthought.
Protecting Personal Information
When communicating with new connections, protect yourself by keeping critical details private. Scammers often build rapport over days or weeks before requesting sensitive information.
Information You Should Never Share
Home or Work Addresses
Physical locations can be used for stalking, identity theft, or social engineering attacks against your household.
Passwords or Security PINs
No legitimate service or user will ever request your login credentials or verification codes.
Bank Accounts or Card Numbers
Financial details should remain completely private. Report any user who requests payment or financial information.
Private Verification Codes
SMS or email codes sent to your devices are one-time authentication tokens. Sharing them gives direct access to your accounts.
Spotting Suspicious Behavior
Understanding common red flags helps you identify problematic users before they can cause harm.
Financial Requests
If a connection asks for money, gift cards, cryptocurrency transfers, or financial assistance of any kind, they are likely running a scam. Report and block immediately.
External Link Pressure
Users who persistently direct you to external websites, especially those requiring login credentials, are attempting phishing attacks. Stay inside Chattify's secure environment.
Empty or Copied Profiles
Profiles with no bio, stock photos, or suspiciously perfect images may be automated bots or fake accounts. If a profile refuses video calls or avoids showing their face, exercise caution.
Built-in User Controls
Chattify features native controls that put you in command of every interaction.
Instant Block
Prevent a specific profile from contacting you in the future. Blocked users cannot view your profile, send messages, or match with you again. The block takes effect immediately and the other user is not notified.
Report Panel
Submit screenshots or log reports for rapid administrative review. Reports are reviewed by our moderation team within 24 hours. You can report harassment, spam, inappropriate content, underage accounts, or any behavior that violates community guidelines.
Self-Service Account Deletion
Instantly wipe your profile history, chat logs, and personal data from active databases. Account deletion is permanent and can be initiated from the settings screen without contacting support. Your data is removed from our servers within 30 days of deletion.
Our Safety Commitment
Safety is built into every feature we design. From the onboarding age verification gate to the in-chat report button, we structure every interaction to prioritize user protection. We continuously update our moderation systems and community guidelines based on user feedback and emerging safety research.
If you encounter any safety concern that is not addressed by our in-app tools, please contact our support team directly. We take every report seriously and respond within 24 hours.
Have Questions About Safety?
Read our Community Guidelines or get in touch with our Support team directly.
